Converting Classic Licenses on a Device to Smart

Converting licenses that have been previously fulfilled on a device (product instance) can be done through CSSM under Convert to Smart Licensing > Convert Licenses. The following information is displayed:


Name	Roles Impacted	Description
Informational Messages	Viewed by Smart Account Users, Virtual Account Administrators/Users	An informational message may be displayed, for example: “The Smart Account administrator may be able to more easily convert the licenses based on the automatic conversion settings.”
	Viewed by Smart Account Administrators only	An informational message may be displayed, for example: “There may be licenses that are eligible to be converted, based on your automatic conversion settings.”
Convert Now button	Available only to Smart Account Administrators	On click, all available licenses in the Smart Account that are eligible for conversion based on the Virtual Account and Product Type settings in the Conversion Settings tab (available only to Smart Account Administrators) will be converted. If license conversion fails, the following minor alert will display: “Errors occurred while converting traditional licenses to Smart Licenses. Please attempt to convert the licenses again. If the problem persists, you can open a support case for more assistance.”
Search field	Available to all	Use the Search feature (by Device Identifier, Product Family, or Virtual Account) if you have a large number of devices to help you narrow down the search results.

Device Details Table

The table displayed under Convert to Smart Licensing > Convert Licenses contains devices (product instances) in your Smart Account that are using traditional licenses that can be converted to Smart Licenses. The table is organized as follows:


Column Header	Description
Device Identifier	List of devices (product instances). For more information on each device, click on the Device Identifier hyperlink. This opens a window with the Device Details and the Installed Licenses. The table below Installed Licenses include: SKU Product Family Quantity Type Expiration Date Converts to Smart Licenses Eligible SKUs show the converted license name.
Product Family	Displays the product family name. A blue arrow appears to the right if the product family name exceeds the column width. Click the blue arrow to view the full name.
Eligible SKUs	List of eligible Stock Keeping Units (SKUs) for each device. If there is more than one eligible SKU, click the blue arrow icon to the right to view a complete list. The number of eligible SKUs is in parentheses.
Virtual Account	Displays the Virtual Account name(s) that the devices are associated with.
Status	Displays the conversion status for the device. When the conversion is activated either automatically or by bulk conversion, the Status changes to Conversion in Progress.
Actions	Displays a Convert to Smart Licenses link. Click this link to begin conversion for that particular device.

Bulk Conversion – Convert Classic Licenses on Multiple Devices

With the Convert Now button (available only to Smart Account Administrators), you can convert classic licenses that are eligible for conversion to Smart on multiple devices (product instances) in the Smart Account based on the Virtual Account and Product Type settings in the Conversion Settings tab (available only to Smart Account Administrators; see Conversion Settings, on page 68).

Procedure


Step 1	In the Smart Software Manager, under the Convert to Smart Licensing and Convert Licenses tabs, click the Convert Now button (available only to Smart Account Administrators). The following message will display: *Convert Eligible Licenses* – If there are any licenses that are eligible to be converted, based on your automatic conversion settings, they will be converted now. When licenses are converted, they will be removed from the conversion tabs and will appear in your inventory. Please note that license conversion cannot be reversed. You will need to open a support case to revert from Smart Licenses back to traditional licenses.
Step 2	Click OK Based on the Virtual Account and Product Type settings in the Conversion Settings tab (available only to Smart Account Administrators), the bulk conversion of multiple eligible licenses on product instances will be converted to Smart Licenses.

Manual Conversion – Convert Classic Licenses on a Specific Device

To convert classic licenses on a specific device (product instance) to Smart Licenses, go to Convert to Smart Licensing > Convert Licenses and either click on the Device Identifier link in the table and click the Convert Licenses button in the Device Identifier window, or close this window and in the Actions column of the table, click the Convert Licenses link. Both options open the Convert to Smart Software Licenses window.

Procedure


Step 1	Select Licenses Under Licenses to Convert: Destination Virtual Account From the drop-down menu, choose the destination Virtual Account for the converted Smart Licenses. Check the box next to the device(s). Enter the Quantity to Convert from 1 to the maximum number of licenses. (If the SKU allows partial fulfillment, you will be able to enter the number of licenses to convert, otherwise all licenses in the SKU will be converted.) Click Next.
	Contract Check Some licenses are eligible for a contract check based on the SKU settings. If it passes, proceed to Step 2. If it does not pass or for multiple SKUs where some passed and some did not, an alert message appears that states that no contract was found that covers some of the selected licenses. Links are provided to: Cisco Commerce Workspace (CCW) where you can manage the contracts associated with your account, and/or Open a support case. NOTE: For multiple SKUs where some passed and some did not (where partial fulfillment was allowed), you have the option to convert the licenses that passed the Contract Check. Click Back. Uncheck the SKUs that did not pass or change the quantity to zero. Click Next.
Step 2	Review and Confirm Review the information on this screen. If any changes are needed, click Back and repeat Step 1. If all looks well, click Convert Licenses.
Note	The following confirmation message will be displayed: “Your licenses have been successfully converted to Smart Software Licenses and added to the Virtual Account [name].” Under the Activity tab and License Transactions subtab, the migration details will show Conversion and the device identifier information in the Source column. Once the licenses are successfully converted, they will no longer appear in the License Registration Portal (LRP) or Convert Licenses tab.