Transferring a Product Instance

Caution

Transferring a product instance from one virtual account to another virtual account does not result in the corresponding licenses being transferred. You will have to transfer the licenses separately.

Note
  • You cannot transfer or remove product instances from virtual accounts associated with a Satellite
  • When transferring a product instance between Virtual Accounts, all the reserved licenses for that product instance will move to the destination Virtual Account
  • When transferring a product instance between Virtual Accounts, all the restricted licenses consumed or reserved by that product instance will move to the destination Virtual Account along with the product instance
    • Transferring a product instance from one virtual account to another virtual account does not result in the corresponding unrestricted licenses being transferred. If you need to transfer the unrestricted licenses, then they have to be transferred separately

Procedure

Step 1

In the Smart Software Manager, click the link to a virtual account.

Step 2

Select Inventory from the menu, and then click the Product Instances tab.

Step 3

In the Product Instances table, locate the product instance that you want to transfer.

Step 4

In the Actionscolumn, click the Transferlink for the product instance that you want to transfer.

Please note: the following message appears if restricted licenses are being consumed by the Product Instance:

  • Informational message - "The following licenses that contain restricted encryption technology are currently assigned to this product instance. This license assignment will continue after the instance is transferred."
Information for each license displayed includes its name, description, expiration, and quantity.
Step 5 In the Transfer Product Instance dialog box, select the destination Virtual Account.
Step 6 Click Transfer.