Cisco Smart Software Manager Satellite Management

The Satellites screen allows you to view the details of the Satellites that you have registered. The Satellite screen includes the following:
  • Alert Bar
  • Satellite information table
Note

The number of major and minor alerts associated with the Satellites are displayed on the Satellites tab in the left navigation pane of the Cisco Smart Software Manager.

Alert Bar

Any Satellite that has not been authorized or synchronized in due time creates an alert. The Alert Bar provides a summary of the alerts in the Satellite. Alerts are listed in the tables on the Satellite pane and are summarized in the Alert Bar.

If you choose the Major or Minor button to view alerts, the Alert Bar, which appears below the alert buttons, shows one row per alert. If there are no alerts, the alert buttons are hidden.

The main portion of an alert contains the alert description. On the right of an alert are notifications or links to appropriate actions. For example, the alert Satellite Authorization File Ready has links to the Download File dialog box and to a Dismiss dialog box.

On the right of the alert is the Action Due field, which shows how much time remains for you to take action on the alert.

  • The Major button enables you to view all major alerts and specifies the due time to act upon.
  • The Minor button allows you to view all minor alerts and take action on a specific alert. Minor alerts are promoted to major alerts if not acted upon within their time limit. With minor alerts, you have the following options:
    • Remind Later-Notifications are dismissed until half of the time that is displayed in the Action Due field has passed.
    • Dismiss-No notifications are displayed until the next time that the error is generated.
  • The Hide Alerts button allows you to collapse the alerts.

New Satellite Tab

You can create new Satellites in this pane using the New Satellite tab.

Satellite Information Table

The following Satellite details are displayed on the Satellites page:

Column Heading Description
Name The name of the Satellite.
Product Instances The number of product instances associated with the Satellite.
Last Synchronization The time when the most recent synchronization was successfully completed.
Synchronization Due The sync up time that is due for the next data transfer to occur.
Alerts

The following are the type of alerts that can be generated by the system.

  • Synchronization Overdue-Any instance of the Satellite that has not synchronized with Cisco for over a period of 66 days will receive this overdue alert. Clicking the alert will provide you with the following two tabs that can help you find solutions to clear the alert:
    • Troubleshooting
    • Details
    Follow the instructions provided to troubleshoot the alert. You can also view the Satellite information by clicking the Details tab.
  • Synchronization Attempt Failed-This type of alert is displayed when you attempt to synchronize data from Smart Software Manager to Cisco and the network connection fails.
Actions

The following actions can be performed:

  • File Synchronization-You can choose this action and follow the instructions below to synchronize the Satellite file.
    • Click Browse to upload the synchronization file that was generated by the smart software Satellite.
    • Click the Generate Response File button to generate a synchronization response file. A confirmation message is displayed. Download the file to your local desktop and upload the same file to the smart software Satellite to complete the synchronization process.
  • Remove-You can choose to remove all the product instances registered with this Satellite by using this action button.