Smart Accounts Overview

Smart Accounts are collections of Virtual Accounts. You can have access to multiple smart accounts to which you are assigned. A list of smart accounts for which you have access are displayed when you log in to the Cisco Software Workspace. You can view the following details in the smart account table.

Name Description

Account Name link

Displays a list of smart accounts to which you have access. You can click the Account Name link to sort the smart accounts column in an alphabetical order.

Click the link of the account name to view the details of all virtual accounts associated with that smart account.

Account Domain Identifier link

Displays the domain identity of the host associated with the smart account. You can click the Account Domain Identifier link to sort the account domain ID column in an alphabetical order.

Major Alerts field

Click the alert link to view the major alerts associated with this smart account. In the Alerts page, view the alert message and click the action links against the smart account to view and perform appropriate action.

Minor Alerts field

Click the alert link to view the minor alerts associated with this smart account. In the Alerts page, view the alert message and click the action links against the smart account to view and perform appropriate action.

Note: You can view alerts for those accounts for which you have access only.

Access Roles field

Displays the types of user roles assigned to the smart account. The number of users assigned to the perform the role is displayed against the user role.