Preferences Overview

The Preferences screen enables you to select events such as informational events or alerts for which you receive email notifications.

Alert Events

Alert events report on the changes to the status of your licenses and products. Standard alerts are generated as shown in the following table:

Name Description
Insufficient Licenses Usage in account exceeds available licenses.
Licenses Expiring Warning that term-limited licenses will be expiring. Sent 90, 60, 30, 14, 7, 3 and 1 day prior to expiration.
Licenses Expired Term-limited licenses have expired. Only displayed if Licenses Expiring warning have not been dismissed.
Product Instance Failed to Connect Product has not successfully connected during its renewal period.
Product Instance Failed to Renew and was Removed Product has not successfully connected within its maximum allowed renewal period and has been removed.
Satellite Synchronization Overdue Satellite has not synchronized within the expected time period.
Satellite Unregistered and Removed Satellite failed to synchronize in 90 days and has been removed.

Informational Events

Informational Events are generated for licenses and/or product instances as shown in the following table:

Name Description
New Licenses An order has been processed and new licenses have been added to the account.
New Licenses An order has been processed and new licenses have been added to the account.
Licenses Reserved A product instance has reserved licenses in the account.