Creating Email Notifications

Email notifications are sent to the email address that is associated with your login. Each user can have different notification settings.

Procedure

Step 1

In the Smart Software Manager (for the smart account that has been selected), select Email Notification from the menu options at the top of the screen.

Step 2

On the Email Notification page, complete the following fields in the Alert Events and Informational Events sections:

Name Description

Receive a daily email summary check box

Check the check box to receive a daily email summary of all selected alerts. Email summaries are sent at 12:01 a.m. EST.

Email Address field

The email address that you have specified to receive email notifications.

Alert Events section

Check the check box for each alert for which you would like to receive emails. This can be one or more of the following:

  • Insufficient Licenses-Receive an alert whenever the account license usage exceeds the existing accounts.
  • Licenses Expiring-Receive an alert whenever the expiration date for a term-limited license is approaching.
  • Licenses Expired-Receive an alert whenever the expiration date for a term-limited license has passed.
  • Product Instance Failed to Connect-Receive an alert whenever a product has not successfully connected to the Cisco servers during the renewal period.
  • Product Instance Failed to Renew and Was Removed-Receive an alert whenever a product was removed because it has not connected to the Cisco servers during its maximum allowed renewal period.
  • Satellite Synchronization Overdue - Satellite has not synchronized within the expected time period.
  • Satellite Unregistered and Removed - Satellite failed to synchronize in 90 days and has been removed.

Informational Events section

Check the check box for each event for which you would like to receive emails. This can be one or more of the following:

  • New Licences-Receive an alert whenever new licenses are added to the account.
  • New Product Instance-Receive an alert whenever a new product instance is successfully registered.
Status Notification Check the check box to receive an email when a Satellite synchronization file has finished processing by Smart Software Manager.
Step 3 Click Save.